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eCitizen
Web Site: www.ecitizen.gov.sg

The eCitizen portal heralds a new era for the Singapore Public Service by transforming the way in which the public interacts with government agencies. Under the e-Government Action Plan, all public services that are suitable for electronic delivery or can tap on electronic channels to improve service delivery will be designated for transformation. This is in line with Singapore's vision for service excellence among all government agencies.

Launched in 1999, the eCitizen portal is an initiative owned by the Ministry of Finance and managed by the Infocomm Development Authority of Singapore (IDA). The portal is positioned as the first-stop for government services on the web and organised with the needs of the citizens and customers in mind. The end goal is to build a leading e-Government, which delivers more convenience and benefits to all individuals who live, work and play in Singapore.

The eCitizen portal enables users:

• To search for and access a diversity of information from government agencies

• To conduct a wide range of transactions online with government agencies

Find out about:

• Towns & Services Available on eCitizen
• eCitizen Help Centres

Visit the website for more info